Terms & Conditions
Effective Date: 1st January 2024
Welcome to Alorn Limited (“we,” “us,” or “our”). By accessing and using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our website.
1. General Terms
1.1 These Terms and Conditions govern your use of our website and services, including ordering custom teamwear and related products.
1.2 We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.
1.3 Your continued use of our website constitutes your acceptance of any updates to these Terms and Conditions.
2. Orders and Payment
2.1 By placing an order, you confirm that you are authorised to use the payment method provided.
2.2 Orders are subject to availability and acceptance. We reserve the right to refuse or cancel an order at our discretion.
2.3 Prices are displayed in Great British Pounds and include applicable taxes unless stated otherwise.
2.4 Payment must be made in full before we process your order. We accept Bank Transfer only.
3. Custom Orders and Approval
3.1 Custom orders require your approval before production begins. Once approved, changes or cancellations may not be possible.
3.2 We are not responsible for errors in custom designs that you have approved.
3.3 Colour and sizing variations may occur due to production methods and material differences.
4. Shipping and Delivery
4.1 We aim to dispatch orders within the estimated timeframe provided at checkout. However, delays may occur due to unforeseen circumstances.
4.2 Shipping costs and estimated delivery times will be displayed at checkout.
4.3 We are not responsible for delays caused by shipping carriers or customs processes.
5. Returns and Refunds
5.1 Custom-made products are non-refundable unless they are defective or incorrect due to our error.
5.2 Non-custom products may be returned within [number] days of receipt, provided they are unused and in their original packaging.
5.3 To initiate a return, please contact us at ollie@alorn.co.uk with your order details.
6. Intellectual Property
6.1 All content on our website, including text, images, logos, and designs, is the property of Alorn Limited and protected by intellectual property laws.
6.2 You may not use, reproduce, or distribute our content without our prior written consent.
7. Limitation of Liability
7.1 To the fullest extent permitted by law, Alorn Limited is not liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
7.2 Our total liability for any claim related to our services shall not exceed the amount paid for the order in question.
8. Privacy and Data Protection
8.1 Your personal information is handled in accordance with our Privacy Policy.
8.2 By using our website, you consent to the collection and processing of your data as described in our Privacy Policy.
9. Governing Law
9.1 These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom.
9.2 Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
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10. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Alorn Limited
ollie@alorn.co.uk
+44 7310 470277
Thank you for choosing Alorn Limited.